@article{article898d8286,
title   = {Expectations and perceptions of clients concerning the quality of care provided at a Brazilian hospital facility},
author = {Mendes, Isabel Amélia Costa and Trevizan, Maria Auxiliadora and Costa, Simone de Godoy and Nogueira, Paula Cristina and Ventura, Carla Aparecida Arena and Furlan, Claudia Elizangela Bis},
year = {2018},
doi = {10.1016/j.apnr.2017.11.024},
journal   = {Applied Nursing Research}
}