@inproceedings{inproceedings3e3dbe6d, title = {Natural language processing in business process identification and modeling: a systematic literature review}, author = {Bordignon, Ana Cláudia de Almeida and Thom, Lucinéia Heloisa and Silva, Thanner Soares and Dani, Vinicius Stein and Fantinato, Marcelo and Ferreira, Renato Cesar Borges}, year = {2018}, doi = {10.1145/3229345.3229373}, publisher = {Proceedings of the XIV Brazilian Symposium on Information Systems}, booktitle = {Simpósio Brasileiro de Sistemas de Informação (SBSI)} }