@article{article0dfac36a, title = {Software platforms for smart cities: concepts, requirements, challenges, and a unified reference architecture}, author = {Santana, Eduardo Felipe Zambom and Chaves, Ana Paula and Gerosa, Marco Aurélio and Kon, Fábio and Milojicic, Dejan S}, year = {2017}, doi = {10.1145/3124391}, journal = {ACM Computing Surveys} }