@misc{misce613bd32, title = {Satisfaction toward public health services: the perspective of users of primary health care regarding welcomeness and access to treatment}, author = {Bulgarelli, Alexandre Fávero and Gomide, Mariana Souza and Zacharias, Fabiana Costa Machado and Serrano, Pilar and Pinto, Ione Carvalho}, year = {2016}, booktitle = {Qualitative Methods Conference} }