@article{article119f64e3,
title   = {Applying the maturity model concept to the servitization process of consumer durables companies in Brazil},
author = {Alvarez, Rodrigo Loureiro Prado and Martins, Marcelo Ramos and Terra, Márcia},
year = {2015},
doi = {10.1108/jmtm-04-2014-0050},
journal   = {Journal of Manufacturing Technology Management}
}