@article{article7786e1f6,
title   = {An analysis of BPM lifecycles: from a literature review to a framework proposal},
author = {Morais, Rinaldo Macedo de and Kazan, Samir and Pádua, Silvia Inês Dallavalle de and Costa, André Lucirton},
year = {2014},
doi = {10.1108/BPMJ-03-2013-0035},
journal   = {Business Process Management Journal}
}