@article{article40d648e0,
title   = {Flexible M/G/1 queueing system with state dependent service rate},
author = {Rodrigues, Josemar and Prado, Silvia Maria and Balakrishnan, N and Louzada, Francisco},
year = {2016},
doi = {10.1016/j.orl.2016.03.011},
journal   = {Operations Research Letters}
}