@inproceedings{inproceedings65ee6984,
title   = {ERP users' satisfaction as a management tool in a pharmaceutical entreprise: a multivariate data analysis approach},
author = {Oliveira Neto, José Dutra de and Chacarolli, Patrícia Jacomassi and Gonçalves, Rosana Carmen de Meiroz Grillo},
year = {2007},
publisher = {FEA-USP},
booktitle   = {International Conference on Information Systems and Technology Management}
}