@article{article138c1fd8, title = {Impact of ISO 9000 certification on firm performance: evidence from Brazil}, author = {Starke, Francisco and Eunni, Rangamohan V and Fouto, Nuno Manoel Martins Dias and Angelo, Claudio Felisoni de}, year = {2012}, doi = {10.1108/01409171211272697}, journal = {Management Research Review} }