@article{articlea5009ae8,
title   = {Risk factors for musculoskeletal symptoms among call center operators of a bank in São Paulo, Brazil},
author = {Rocha, Lys Esther and Glina, Débora Miriam Raab and Marinho, Maria de Fátima and Nakasato, Denyei},
year = {2005},
journal   = {Industrial health}
}