@misc{miscbf85c443,
title   = {Performance and dependability in service computing: concepts, techniques and research directions},
author = {Cardellini, Valeria and Casalicchio, Emiliano and Branco, Kalinka Regina Lucas Jaquie Castelo and Estrella, Júlio Cezar and Monaco, Francisco José},
year = {2012},
publisher = {IGI-Global}
}