@inproceedings{inproceedings29f8da93,
title   = {Outsourcing services for information and communication technology - ICT: a case study in a private university},
author = {Cristofoli, Fulvio and Prado, Edmir Parada Vasques and Takaoka, Hiroo},
year = {2009},
booktitle   = {Global Information Technology Management Association}
}