@article{article03dcb871,
title   = {Preparing the care relationship: a welcoming tool in health units},
author = {Matumoto, Silvia and Mishima, Silvana Martins and Fortuna, Cinira Magali and Pereira, Maria José Bistafa and Almeida, Maria Cecília Puntel de},
year = {2009},
doi = {10.1590/s0104-11692009000600012},
journal   = {Revista Latino-Americana de Enfermagem}
}