@inproceedings{inproceedings57dfcc84,
title   = {Benchmarking and balanced scorecard: case study of the brazilian electricity distribution sector},
author = {Pelegrini, Marcelo Aparecido and Borger, F G and Anuatti Neto, Francisco and Tahan, Carlos Márcio Vieira},
year = {2009},
publisher = {IEEE},
booktitle   = {International Conference on Electricity Distribution}
}