@article{articlea8ef5798, title = {The implementation of the medical regulation office and mobile emergency attendance system and its impact on the gravity profile of non-traumatic afflictions treated in a university hospital: a research study}, author = {Lopes, Sérgio L. B. and Santos, José Sebastião dos and Scarpelini, Sandro}, year = {2007}, doi = {10.1186/1472-6963-7-173}, journal = {BMC Health Services Research} }