@inproceedings{inproceedings5059fbbf,
title   = {Impacts of quality management systems standardization in SMEs: case studies of the Brazilian aeronautical chain},
author = {Luz, Mauro Catharino Vieira da and Vasconcellos, Roberto Roma de and Amato Neto, João},
year = {2007},
publisher = {Bilkent University},
booktitle   = {International Annual EurOMA Conference}
}