@inproceedings{inproceedingsda390163,
title   = {Discrete-event simulation of queues with spreadsheets: a teaching case},
author = {Mesquita, Marco Aurélio de and Hernandez, Alvaro},
year = {2006},
doi = {10.1109/WSC.2006.323053},
publisher = {WSC Foundation},
booktitle   = {Winter Simulation Conference}
}