@article{article5bd25444, title = {Information quality indicators and their use in integrated mnagement system implementations: a case study}, author = {Gonçalves, Rosana Carmen de Meiroz Grillo and Canhette, Clauydio and Clara, Adriana M. Silva and Oliveira Neto, José Dutra de}, year = {2004}, journal = {READ : Revista Eletrônica de Administração} }