@inproceedings{inproceedings615d3a8c,
title   = {Conceptual design of performance measurement systems based on enterprise engineering and system dynamics concepts},
author = {Carpinetti, Luiz Cesar Ribeiro and Sousa, George Wagner Leão e and Groesbeck, Richard L. and Van Aken, Eileen M.},
year = {2004},
publisher = {Cranfield University},
booktitle   = {International Conference on Performance Measurement and Management}
}