@inbook{inbook6926c406, title = {Modeling the dynamics of intensive care unit of a public hospital as a renewal process}, author = {Lavrador, Marco Aurélio Sicchiroli and Silva, Fátima Maria Helena Simões Pereira da and Oliveira, Mario Jorge Ferreira de}, year = {2004}, publisher = {Peter Lang}, journal = {Accessibility and Quality of Health Services} }