@inproceedings{inproceedingsdadda8a2, title = {Franchising and performance: an exploratory study}, author = {Merlo, Edgard Monforte and Angelo, Claudio Felisoni de and Silveira, José Augusto Giesbrecht da}, year = {2001}, publisher = {Instituto Tecnológico Autónomo de México}, booktitle = {International Conference Management in the New Millennium : Iberoamerica Looks at the Future} }