@inproceedings{inproceedings909cb1a2, title = {Benchmarking rapid-transit services with data envelopment analysis}, author = {Novaes, Antônio G. N.}, year = {1997}, publisher = {Sociedad Chilena de Ingenieria de Transporte}, booktitle = {Congreso Chileno de Ingenieria de Transporte} }