The customer care IT tools as a competitive advantage factor in the Brazilian retail industry (2009)
Source: Innovation and wealth creation in Latin America. Conference titles: BALAS 2009. Unidade: FEA
Subjects: SERVIÇO DE ATENDIMENTO AO CONSUMIDOR (ANÁLISE), TECNOLOGIA DA INFORMAÇÃO (IDENTIFICAÇÃO;AVALIAÇÃO), WEB SITES (ANÁLISE)
ABNT
GASPAR, Marcos Antonio e DONAIRE, Denis e SANTOS, Silvio Aparecido dos. The customer care IT tools as a competitive advantage factor in the Brazilian retail industry. 2009, Anais.. Guadalajara: Business Association of Latin American Studies, 2009. . Acesso em: 06 dez. 2024.APA
Gaspar, M. A., Donaire, D., & Santos, S. A. dos. (2009). The customer care IT tools as a competitive advantage factor in the Brazilian retail industry. In Innovation and wealth creation in Latin America. Guadalajara: Business Association of Latin American Studies.NLM
Gaspar MA, Donaire D, Santos SA dos. The customer care IT tools as a competitive advantage factor in the Brazilian retail industry. Innovation and wealth creation in Latin America. 2009 ;[citado 2024 dez. 06 ]Vancouver
Gaspar MA, Donaire D, Santos SA dos. The customer care IT tools as a competitive advantage factor in the Brazilian retail industry. Innovation and wealth creation in Latin America. 2009 ;[citado 2024 dez. 06 ]