Aureliano-Silva, Leonardo; Spers, Eduardo Eugênio 
; Lodhi, Rab Nawaz; Pattanayak, Monalisa
Source: British Food Journal. Unidade: ESALQ
Subjects: APLICATIVOS MÓVEIS, CONSUMO DE ALIMENTOS, MARCAS COMERCIAIS, SERVIÇOS DE ALIMENTAÇÃO
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AURELIANO-SILVA, Leonardo et al. Who loves to forgive?: The mediator mechanism of service recovery between brand love, brand trust and purchase intention in the context of food-delivery apps. British Food Journal, 2022Tradução . . Disponível em: https://doi.org/10.1108/BFJ-07-2021-0819. Acesso em: 13 nov. 2024.APA
Aureliano-Silva, L., Spers, E. E., Lodhi, R. N., & Pattanayak, M. (2022). Who loves to forgive?: The mediator mechanism of service recovery between brand love, brand trust and purchase intention in the context of food-delivery apps. British Food Journal. doi:10.1108/BFJ-07-2021-0819NLM
Aureliano-Silva L, Spers EE, Lodhi RN, Pattanayak M. Who loves to forgive?: The mediator mechanism of service recovery between brand love, brand trust and purchase intention in the context of food-delivery apps [Internet]. British Food Journal. 2022 ;[citado 2024 nov. 13 ] Available from: https://doi.org/10.1108/BFJ-07-2021-0819Vancouver
Aureliano-Silva L, Spers EE, Lodhi RN, Pattanayak M. Who loves to forgive?: The mediator mechanism of service recovery between brand love, brand trust and purchase intention in the context of food-delivery apps [Internet]. British Food Journal. 2022 ;[citado 2024 nov. 13 ] Available from: https://doi.org/10.1108/BFJ-07-2021-0819
