Deriving service level agreements from business level agreements: an approach towards strategic alignment in organizations (2014)
- Authors:
- USP affiliated authors: FANTINATO, MARCELO - EACH ; PEREIRA, JOÃO PORTO DE ALBUQUERQUE - ICMC
- Unidades: EACH; ICMC
- Subjects: GESTÃO POR PROCESSOS; TECNOLOGIA DA INFORMAÇÃO; SISTEMAS DE INFORMAÇÃO; GESTÃO DA SEGURANÇA EM SISTEMAS COMPUTACIONAIS
- Language: Inglês
- Imprenta:
- Publisher: SciTePress
- Publisher place: Lisboa
- Date published: 2014
- ISBN: 9789897580277
- Source:
- Título do periódico: Proceedings
- Conference titles: International Conference on Enterprise Information Systems - ICEIS 2014
-
ABNT
BARROS, Vitor Almeida et al. Deriving service level agreements from business level agreements: an approach towards strategic alignment in organizations. 2014, Anais.. Lisboa: SciTePress, 2014. . Acesso em: 26 abr. 2024. -
APA
Barros, V. A., Fantinato, M., Salles, G. B. M., & Albuquerque, J. P. de. (2014). Deriving service level agreements from business level agreements: an approach towards strategic alignment in organizations. In Proceedings. Lisboa: SciTePress. -
NLM
Barros VA, Fantinato M, Salles GBM, Albuquerque JP de. Deriving service level agreements from business level agreements: an approach towards strategic alignment in organizations. Proceedings. 2014 ;[citado 2024 abr. 26 ] -
Vancouver
Barros VA, Fantinato M, Salles GBM, Albuquerque JP de. Deriving service level agreements from business level agreements: an approach towards strategic alignment in organizations. Proceedings. 2014 ;[citado 2024 abr. 26 ] - Making the link between strategy and process model collections: a multi-layered approach
- Evaluation of the StrAli-BPM approach: strategic alignment with BPM using agreements in different levels
- A contribution to organizational and operational strategic alignment: incorporating business level agreements into business process modeling
- Contribuições à gestão de processos de negócio
- Web services e-contract and reuse
- E-contract monitoring in an infrastructure for business process management
- Contratos eletrônicos no contexto de BPM e SOA
- Improving QoS Monitoring Based on the Aspect-Orientated Paradigm
- Reuse in business process management [Editorial]
- Apoiando alinhamento estratégico em organizações usando contratos eletrônicos estendidos com BLA
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