Service operations management in the telecommunications industry (2003)
- Authors:
- USP affiliated authors: FLEURY, MARIA TEREZA LEME - FEA ; FLEURY, AFONSO CARLOS CORREA - EP
- Unidades: FEA; EP
- Subjects: INDÚSTRIAS TERCIÁRIAS; ADMINISTRAÇÃO DE SERVIÇOS; TELECOMUNICAÇÕES
- Language: Inglês
- Imprenta:
- Publisher: SGEditoriali
- Publisher place: Padova
- Date published: 2003
- Source:
- Título do periódico: One World? One view of OM? The challenges of integrating research & practice
-
ABNT
FLEURY, Maria Tereza Leme e FLEURY, Afonso. Service operations management in the telecommunications industry. One World? One view of OM? The challenges of integrating research & practice. Tradução . Padova: SGEditoriali, 2003. . Disponível em: https://repositorio.usp.br/directbitstream/ccdc7535-7503-4f1e-90a8-4d77588880ce/Fleury-2003-service.pdf. Acesso em: 23 abr. 2024. -
APA
Fleury, M. T. L., & Fleury, A. (2003). Service operations management in the telecommunications industry. In One World? One view of OM? The challenges of integrating research & practice. Padova: SGEditoriali. Recuperado de https://repositorio.usp.br/directbitstream/ccdc7535-7503-4f1e-90a8-4d77588880ce/Fleury-2003-service.pdf -
NLM
Fleury MTL, Fleury A. Service operations management in the telecommunications industry [Internet]. In: One World? One view of OM? The challenges of integrating research & practice. Padova: SGEditoriali; 2003. [citado 2024 abr. 23 ] Available from: https://repositorio.usp.br/directbitstream/ccdc7535-7503-4f1e-90a8-4d77588880ce/Fleury-2003-service.pdf -
Vancouver
Fleury MTL, Fleury A. Service operations management in the telecommunications industry [Internet]. In: One World? One view of OM? The challenges of integrating research & practice. Padova: SGEditoriali; 2003. [citado 2024 abr. 23 ] Available from: https://repositorio.usp.br/directbitstream/ccdc7535-7503-4f1e-90a8-4d77588880ce/Fleury-2003-service.pdf - S & T policies to support the transition towards a service economy: the case of telecommunications in Brazil
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