Service operations management in the telecommunications industry (2003)
- Authors:
- USP affiliated authors: FLEURY, MARIA TEREZA LEME - FEA ; FLEURY, AFONSO CARLOS CORREA - EP
- Unidades: FEA; EP
- Subjects: INDÚSTRIAS TERCIÁRIAS; ADMINISTRAÇÃO DE SERVIÇOS; TELECOMUNICAÇÕES
- Language: Inglês
- Imprenta:
- Publisher: SGEditoriali
- Publisher place: Padova
- Date published: 2003
- Source:
-
ABNT
FLEURY, Maria Tereza Leme e FLEURY, Afonso. Service operations management in the telecommunications industry. One World? One view of OM? The challenges of integrating research & practice. Tradução . Padova: SGEditoriali, 2003. . Disponível em: https://repositorio.usp.br/directbitstream/ccdc7535-7503-4f1e-90a8-4d77588880ce/Fleury-2003-service.pdf. Acesso em: 09 jan. 2026. -
APA
Fleury, M. T. L., & Fleury, A. (2003). Service operations management in the telecommunications industry. In One World? One view of OM? The challenges of integrating research & practice. Padova: SGEditoriali. Recuperado de https://repositorio.usp.br/directbitstream/ccdc7535-7503-4f1e-90a8-4d77588880ce/Fleury-2003-service.pdf -
NLM
Fleury MTL, Fleury A. Service operations management in the telecommunications industry [Internet]. In: One World? One view of OM? The challenges of integrating research & practice. Padova: SGEditoriali; 2003. [citado 2026 jan. 09 ] Available from: https://repositorio.usp.br/directbitstream/ccdc7535-7503-4f1e-90a8-4d77588880ce/Fleury-2003-service.pdf -
Vancouver
Fleury MTL, Fleury A. Service operations management in the telecommunications industry [Internet]. In: One World? One view of OM? The challenges of integrating research & practice. Padova: SGEditoriali; 2003. [citado 2026 jan. 09 ] Available from: https://repositorio.usp.br/directbitstream/ccdc7535-7503-4f1e-90a8-4d77588880ce/Fleury-2003-service.pdf - Continuous improvement programs as processes for organizational learning: a case study of a company in the food products industry
- Competências organizacionais das subsidiárias de empresas multinacionais brasileiras
- A evolução dos sistemas de produção globais e o surgimento das EMNs brasileiras
- Desenvolver competências ou apertar parafusos ?
- O papel das empresas subsidiárias japonesas no processo de desenvolvimento tecnológico da indústria brasileira
- Estratégias empresariais e formação de competências: um quebra-cabeça caleidoscópico da indústria brasileira
- Impacts of global mindset and psychic distance on the performance of brazilian subsidiaries
- The dynamics of organizational competences in brazilian multinationals
- Manufacturing and internationalisation strategies of firms from emerging economies
- Relationship between exportation and performance: empirical findings from Brazil
Download do texto completo
| Tipo | Nome | Link | |
|---|---|---|---|
 |
Fleury-2003-service.pdf |
How to cite
A citação é gerada automaticamente e pode não estar totalmente de acordo com as normas
