Fonte: International Journal of Lean Six Sigma. Unidade: FEARP
Assuntos: GESTÃO DE NEGÓCIOS, SERVIÇO PÚBLICO, POLÍCIA FEDERAL
ABNT
KLEIN, Leander Luiz et al. Business process management effectiveness and maturity through lean management practices: the Brazilian federal police experience. International Journal of Lean Six Sigma, v. 14, n. 2, p. 368-396, 2023Tradução . . Disponível em: https://doi.org/10.1108/IJLSS-07-2021-0125. Acesso em: 03 dez. 2025.APA
Klein, L. L., Pádua, S. I. D. de, Gera, R., Vieira, K. M., & Dorion, E. C. H. (2023). Business process management effectiveness and maturity through lean management practices: the Brazilian federal police experience. International Journal of Lean Six Sigma, 14( 2), 368-396. doi:10.1108/IJLSS-07-2021-0125NLM
Klein LL, Pádua SID de, Gera R, Vieira KM, Dorion ECH. Business process management effectiveness and maturity through lean management practices: the Brazilian federal police experience [Internet]. International Journal of Lean Six Sigma. 2023 ; 14( 2): 368-396.[citado 2025 dez. 03 ] Available from: https://doi.org/10.1108/IJLSS-07-2021-0125Vancouver
Klein LL, Pádua SID de, Gera R, Vieira KM, Dorion ECH. Business process management effectiveness and maturity through lean management practices: the Brazilian federal police experience [Internet]. International Journal of Lean Six Sigma. 2023 ; 14( 2): 368-396.[citado 2025 dez. 03 ] Available from: https://doi.org/10.1108/IJLSS-07-2021-0125

